By Eleanor Cowan
First, Donna listened intently to my concern. She isolated one unacceptable behavior of the person who offended me. I realized, in that instant, that I was indeed tolerating horrible behavior! I realized that no one else in the whole world would treat me the way I permitted myself to be treated by this one individual. At the end of our call, I had some serious homework to do. All I had to do was to change my accomodating behavior. I had to stop allowing abuse. Donna’s excellent comment helped me enormously. Thank you, Donna!